Inclusive research. Real insight. Better services & products.
At Ffiora, we help organisations design smarter, more inclusive services and products by understanding people often left out. Through qualitative research and cultural insight, we bring forward the everyday lives, values and needs of diverse user groups.
Based in Stockholm and Oslo, but working globally.
Our services
User research
We explore lived experiences through interviews, focus groups and observations.
Diversity-driven insights
We reach and understand multicultural user groups.
Inclusive service & product development
We co-create services and products with inclusion built in from the start.
Concept testing
We test services and prototypes with real, diverse users.
Advisory & training
We build inclusive capacity in your team through workshops and guidance.
Strategic partnerships
We support agencies, companies and organisations as a long-term partner and cultural specialist.
Let’s talk! Book a free 20 min consultation.

We believe that diversity and the use of design thinking is essential to creativity and innovation.
About ffiora
We are an agency based in Oslo and Stockholm that specialize in using design thinking to put humans at the center of our approach.
Our team works closely with you to understand your objectives, challenges, and opportunities. We collaborate with you to co-create innovative solutions that drive growth, improve efficiency, and enhance user satisfaction.
Our services are customized to meet your specific needs, whether you're looking to launch a new product or service, attract new customers, improve your user experience, or optimize your organization's operations.
Why us?
Our team is highly skilled, experienced, and brings with them their diverse language and cultural backgrounds.